How can we help?

Getting started

Open an account and get verified.

How to open a Mojoo accountCreate your account in about a minute — all you need is an email and a phone.Verifying your identityWhy we ask for ID, what to have ready, and how long it takes.

Sending money

Set up, track and manage transfers.

How a Mojoo transfer worksFrom the amount you enter to the moment it lands — and how you watch it arrive.How long does a transfer take?Most transfers arrive in seconds. Here's what can affect the timing.Can I cancel or change a transfer?What you can change before a transfer is paid out, and what to do after.Which countries can I send to?Mojoo serves 22 corridors across Africa, with more added all the time.

Account & cards

Your wallet, top-ups and cards.

Adding money to your walletTop up with a card or bank transfer, in any currency you hold.Using your Mojoo cardIssue a virtual card in seconds, set limits, and freeze it any time.

Fees & rates

How pricing and exchange rates work.

How Mojoo's fees and exchange rate workThe rate you see is the rate they get — no markup hidden in the exchange.

Safety & security

Keeping your money and data safe.

Keeping your account safeHow Mojoo protects your money, and simple steps to protect your account.

Still need a hand?

Our team is here 24/7 over chat, email and phone — any time you need it.

Contact support